Fixed Wireless Analytics

B2B SLA & Operations Dashboards

Switch between the overall B2B performance snapshot and the Operations & Engineering view.

On target At risk Breach
Clickable drill-downs

Performance drill-downs

Slice KPIs by access technology or vendor to focus on the right cohort.

Access technology
Vendors
Availability (avg)
99.4%
Target ≥ 99.5%
Packet Loss p95
0.48%
Target ≤ 0.50%
Latency p95
78 ms
Target ≤ 80 ms
Customers within SLA
88%
Availability + Loss + Latency

Regional scorecards

Click a region to drill into sites, vendor performance and customers.

All regions • All vendors • All sites

Availability, Loss & Latency Trend

Time-series view for the selected range and region. Hover to read exact values.

Vendor compliance snapshot

Separate Cisco and Ericsson scorecards that respect the active drill-down.

Sites by vendor Click a site to filter customers

Customer SLA scorecard

Availability, packet loss p95 and latency p95 are conditionally formatted for the active drill-down.

Customer Region Site Vendor Avail % Loss p95 % Lat p95 ms Usage TB SLA

Top 5 customers by data usage

Usage converted to GB for the active region, vendor and site filters.

Donut shows share by customer

Transport trends & incidents

MW or failover windows shown as markers alongside packet loss %, latency p95 and goodput.

Dual-axis with incident callouts

Access utilization heatmap

Channel utilization by AP and time to detect RF contention. Sorted by busiest APs.

Config change annotations
No recent annotations.

Radio quality vs downlink goodput

SINR/RSRP scatter with trend line and quadrants to highlight good, average and poor zones.

Correlation view
Good SINR/RSRP Marginal Poor

B2B Product Performance

Compare today’s availability, packet loss, latency, and SLA attainment per product.

All products • Today

Product health scorecards

Selected product KPIs with conditional formatting for today’s status.

Click a product to drill down

Customer Pareto

Pareto of top SLA gaps with a cumulative line to spotlight the 80/20 group.

Drill into customers

Customer SLA scorecards

Status by customer shown with up, flat, or down arrows.

Regional view

West, Central, and East performance for the selected product.

Vendor drill-down

Side-by-side Cisco and Ericsson scorecards for the chosen product.

Time variation • Jan-Nov 2025

Monthly trend with p50 and p95 percentile bands for availability, loss, and latency.

Carrier drill-down

Grouped columns to contrast 4G vs 5G performance for the selected product.